How does shipping work?
We partners with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Thailand, Tibet, China, India, etc. via our partnership with USPS.
Because we ship directly from our partners in these countries,US orders usually take between 10-15 business days to be delivered from the date they are shipped.
Worldwide orders take 7-21 business days and in rare cases can take 30+ business days. Please note in some countries, customs may cause an additional delay in delivery.
Please do not panic if it does not show up immediately, it's on its way (please email us for tracking) :)
We offer international shipping options too - no matter where you are, you can buy from us!
What if I need to return something?
All returned items must be in brand-new condition, unused/unworn, unwashed, with original tags and their original packaging.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.